![]() In the registry editor, click on the Edit menu and then click on Find.Now in the results, right-click on Registry Editor and select Run as Administrator. ![]() Now press Windows key and type Regedit.Select Delete the Driver Software For This Device and Click on Uninstall When uninstalling, click the checkbox of Delete the driver software for this device and then click on Uninstall.Now find all devices related to MotioninJoy, right-click on the devices one by one and then Uninstall them.Then in the results displayed, click on Device Manager. Press Windows key and type Device Manager. ![]() You may follow instructions according to the conflicting app, we will walk you through the uninstallation of drivers installed by MotionInJoy application. If not, then you should delete the driver files of the conflicting apps.Restart your computer properly and check if the issue is resolved.Once in the application manager, right-click on the software which you think is conflicting and select Uninstall.Press Windows + R, type “ appwiz.cpl” in the dialogue box and press Enter.You can also troubleshoot by uninstalling other similar applications from your computer. One noticeable application was MotioninJoy. This can include applications that are similar to Unifying software. There were also several cases where users reported that other third-party applications conflicted with the receiver module and forced it not to work. Solution 3: Uninstall Problematic Software Restart your computer after installing and check if the issue is resolved.If they are not present or you suspect they are corrupt, you can cut/paste them to an accessible location (in case we need to replace them) and download fresh drivers from ( here). If these files are already present, you can continue troubleshooting. Now search for the following two drivers on your computer: usb.inf.Press Windows + E and navigate to the following file path:.If these drivers are missing, you will not be able to operate the device. Each version of Windows has a proper USB driver which allows for communication devices such as Logitech Unifying Receiver to work on your computer. If the unifying receiver is not working, you should check if you have the driver file installed on your computer. Now try connecting your Logitech peripherals and check if the issue is resolved. After restarting, right-click on the application and select Run as administrator. After the application is installed, restart your computer.After downloading the executable, install it on your computer.Navigate to the official Logitech Unifying Software website and download the application for Windows in an accessible location.To guarantee smooth operation, Logitech specifically a software which makes sure that there are correct drivers installed as well as the device is syncing properly. The first and foremost step which you should try is installing the unifying software on your computer. Now make the contact points closer either by sticking a piece of paper inside or by pressing the points.Also, check if your system’s firmware/BIOS is updated to the latest build.Īlso, check if your dongle’s connections are not loose. Moreover, make sure your all chipset drivers are installed. ![]() We can perform a hard reset and see if this does the trick.īefore we start with the solutions, make sure that you have administrator access on your computer and the Unifying Receiver is not broken physically.
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